Heather R. Webb

505 Nw Lorna St

Burleson, Tx 76028

(817) 986 - 5369

Objective:

I am seeking a position that will utilize my extensive knowledge of computers, strong communication skills, and organizational abilities.

Skills:

·         Excellent teamwork, communication, and multi-tasking skills

·         Representing the company the best I can by exceeding expectations

·         Identifying needs and making sure they are met in a timely manner

·         Computer skills: Windows XP, Microsoft Word, Excel, Outlook, and PowerPoint

·         Reliable, flexible, and hard working

Education:

·         Midlothian High School – received High School Diploma

Employment:

Service Experts

November 27 2012 – May 1 2013

Dispatcher

·         Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios or telephones.

·         Arrange for necessary repairs in order to restore service and schedules.

·         Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors using telephones or two-way radios.

·         Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment.

·         Prepare daily work and run schedules.

·         Receive or prepare work orders.

Sonic America’s Drive-In

June 2011 – July 2012

Carhop

·         Providing excellent customer service to every guest

·         Multitasking to accomplish as much as possible while still focusing on quality

·         Handled cash, debit, and credit transactions

·         Solving guest complaints to ensure he/she leaves happy

·         Working in a very fast paced environment

·         Using quick decision making skills

·         Working in a team environment to increase productivity

Lisa’s Wellness Center

March 2010 – September 2010

Receptionist

·         Scheduled customers appointments

·         Answered all phone calls

·         Responsible for all cleaning duties in the office

·         Filling paperwork correctly